Kane Atkinson

Glad I shopped around and got Ben and his team involved in a boiler quote and eventually a new installation. Removal of a very old boiler I had and giving us a new one that works brilliantly. Service and care was definitely 5 star without question. Dawn was excellent in every phone call to speed things up when we needed it. Ben and Staff -Thank you for excellent job. HIGHLY RECOMMENDED

Darren Preece – Elland

Great set of lads, worked well and good workmanship.

P Royle – Halifax

We have been very satisfied about the service from start to finish. Everyone who has been involved with the fitting of our new boiler from the first visit through to the ladies who answer the phone to the two gentlemen who fitted out boiler and radiators have been polite, helpful and very conscientious.

Mike Hodgson – Halifax

Pleased with the work carried out. Richard kept us informed of the work he was carrying out, step by step and was a pleasant, likeable character, although perhaps singing lessons wouldn’t go amiss. We were disappointed that the work ran into saturday and then sunday when the original completion day was Friday. I don’t think this was down to Richard’s work-rate, more a case of the original estimates of time being a bit ambitious.

Jack Viney – Halifax

All installation looks to be installed well, neat and working so far. All workmen have done a great job.

Cathy Page – HX1

Very pleased with every aspect of the service from start to finish. Would definitely recommend.

Karen Trueman-Smith

Really happy with Thompson’s. They sorted out the damp problem in our bathroom and fixed it, and fitted a fantastic shower, loo, extractor fan and ladder radiator. Ben provided a very competitive price and I cant recommend Howard who did the work highly enough. He worked in a small and challenging environment yet managed to leave the workspace spotless each day. We are absolutely thrilled with the quality of both the work and the fittings and are very happy to recommend Thompson’s.

M Stanger – Elland

Very efficient, polite, helpful and tidy 🙂

Karen Trueman-Smith

Really happy with Thompson’s. They sorted out the damp problem in our bathroom and fixed it, and fitted a fantastic shower, loo, extractor fan and ladder radiator. Ben provided a very competitive price and I cant recommend Howard who did the work highly enough. He worked in a small and challenging environment yet managed to leave the workspace spotless each day. We are absolutely thrilled with the quality of both the work and the fittings and are very happy to recommend Thompson’s

J Baume – Elland

Seemed a little miscommunication before work commenced between office staff. The two heating engineers have worked exceptionally well considering the lack of space they had. There was no wasting time over breaks or phone calling others. We have been really impressed. If other members of the team are as diligent then ”what a brilliant company” The work was a day late starting but was completed by the engineers well in advance of what we were expecting. I hope the rest of the team who are yet to come are as hard working.


Did a good job no time wasting job was started and completed within the hour I would recommend thompsons gas to anyone good value for money thank you

S Ashley

Thompson’s did the flood alleviation work on our property. The work was done within days with very little fuss and everything cleaned up afterwards. All the work was explained beforehand and when completed shown how to put into use. Thanks a lot to Gareth but to be honest, I hope we never have to use any of it! A definite five star service.

Mr & Mrs Dyer

We recently had a new boiler fitted by Thompsons Gas, the service from start to finish was excellent. Our new ATAG boiler gives us more hot water than we have ever had before. Many thanks to the team.

H Dyson

Rang to get further information about the new service and not much information as yet

Alan & Jane Stanger

Five stars is not enough!! Ben has just installed a new ATAG boiler in our apartment. Together with Howard he has substituted three radiators with ladder radiators and tidied up a mess of pipe work! He maintains a very high standard. All necessary paperwork is produced and adhered to. We are highly satisfied with the overall installation and look forward to his ongoing system support-thanks Ben

K. Hat

I called Thomson after being repeatedly highly inconvenienced by Homeserve and an eco company based in Bradford. My previous boiler had been ‘condemned’ (and rightly so) and I needed a new boiler ASAP. The 2 companies I first went thru were very slow at getting back to me and were more concerned about pushing a sales target than supporting me with deciding on a heating system which invariably ends up being an expensive purchase for any home owner. The girls at the office arranged for Ben to come out on my day off and from the initial visit from Ben it was clear that Thomson’s are very proactive and thorough in giving you as many money saving options as possible and very clearly and in detail explain the the costings and calculations of all options available in a way that even I (single mum with no experience in purchasing a boiler before) could understand. I had a regular boiler system with a hot water tank in a cupboard & water tank in the loft and after looking at lot’s of different reviews I chose one of the 3 Condensing Combi Boiler’s (an ATAG) that Ben suggested would be appropriate for the size of my property. It was explained that it was a full system change and would take the best part of 2 days. They arranged the installation around my next days off work which was much appreciated and asked me what time the kids would be out at nursery & they started work & finished before the kids were back home so there was as little disruption as possible. Over the 2 day installation I met 3 other members of the Thomson team who were very cheerful, polite & a pleasure to make a cup of tea for. Again the recurrent theme of conversation around the installation processes were money saving tips, suggestions & advice which I valued greatly. I really hate having strangers in my home but the whole team are very courteous and none intrusive & I would have no problems recommending Thomson’s to any one. When I was trying to decide on which boiler to choose it annoyed me when people put a fantastic review of a boiler within a week of installation as I thought that there wasn’t enough time for some thing to go wrong & therefore it wasn’t a fair review so I’ve intentionally waited for (something to wrong, but nothing has gone wrong) a few months & freezing & snowy weather conditions to review the ATAG. One of the main reasons I chose the ATAG is because of the ”life time guarantee on the Heat exchanger” which was the most expensive part on my previous boiler that had gone and meant it needed “condemning”. So far I can say that I’m over the moon with my choice. The hot water in all 4 of my hot water taps really is instant, there is just a 2.5 second delay in the upstairs taps as they are mixer taps. When I decided on a full system change I asked the team if they thought I should replace any of my radiators as they are about 17 Y/O & I’ve never replaced them & 1 of them has a cold area on it. Where most companies would say “yes” and take more work for themselves they suggested I wait and see if the new ATAG boiler & the system change makes a difference to the heat output of my old radiators and of course they were absolutely right, my old radiators are so much more effective now I’ve got the ATAG boiler and my home reaches the desired temperature much quicker than it did before. I must also comment on how quiet the ATAG boiler is. My old boiler used to wake me up before my alarm clock but the ATAG is so quiet you wouldn’t know it was on just by listening. The price of the ATAG was fair too, it was the middle price of the 3 suggested Combi’s appropriate for my property size & worth every penny. I’ll rate the ATAG as 10/10 and Thomson’s service 10/10 and will use Thomson as my first choice for any other works or advice. Thanks guys

Louise Wallace

Just had our flood work completed. Great job, nice neat work & left nice & tidy. Big thanks to the team for their hard work.

Romina Thornton

Our usual boiler engineer was unavailable so we gave Thompson’s a call. Ben arrived on time and quickly diagnosed the problem. Instead of charging us a fortune to fix it he called Baxi on our behalf and established that it’d be covered under warranty. He didn’t charge us a penny even though it was a Saturday morning! An extremely honest and reliable tradesman that we’d recommend to anyone.

Gilly Lewistone – Hebden Bridge

Just wanted to say a HUGE thank you for help with sorting my boiler timer out so quickly. I really appreciate it, especially with the cold spell upon us.

Jo Wheelwright

Speedy response – were with us within an hour and sorted a leak quickly. Very professional, highly recommended. Thank you!

Miss Pennington

Very proffesional + the work was completed in the time specified- complete ontime workmen. Very friendly

Diane Blenkinsop


Judy Hirst

Excellent work

Phillip Shepherd

Prompt service from Mark. Had to return day after with new parts, sorted within 30 minutes. Deffo recommend.

Joan Turner

The engineer has done a brilliant job

Sean Fowell

10/10- excellent

Jeff Holroyd

10/10 Worked well and told me what was wrong with the boiler.

Matt Stockwell

Repaired Cylinder – Quick and prompt service

V Sanders

Repair to Radiator as it wasn’t heating up. The service was excellent.

Mrs Elizabeth

The boiler was all off. Couldn’t fault the work!

Mrs Mary Cowden

Boiler Service – Very good! The engineer was on time and very friendly.

Mr William Turner

Great service, always on time – HIGHLY recommend

Colin Painten

I have been using Thompsons Gas & Heating Services for many years, they are always efficient, prompt, polite and a pleasure to use.

Dr Antonio Pachowko

An excellent service from beginning to end. The boiler is now better than ever before.

Kane Atkinson

Congrats on your work anniversary Ben And want to say thanks for the good work you and your team did on installing out new boiler and shower. Both are working great so thanks once again. Special thanks to Dawn in the office for being really helpful on the calls and making every effort to help us. Thanks to the whole office Cheers Kane

Jill Sykes

Can’t recommend highly enough, Ben came round at such short notice after I’d been let down by someone else, fantastic service and went the extra mile to ensure my existing boiler could be fixed until I had the money for a much needed new one, will definitely be using Ben for my new boiler installation when I get it done, to top it off a real friendly guy, very reasonable prices and great service from Sharon in the office too,

Kelsey Lawton

Extremely good service, emergency call out this morning and they came out straight away. Issue was resolved as soon as possible. Couldn’t have asked for a better company to be called out.

Julie Wright

Really happy with the service I’ve received very prompt service from the start to finish also left clean and tidy, can personally recommend this company.

Hayley Austin

1st class friendly service from Ben today. couldn’t fault it many thanks.

Ben crosland

I called Thompson’s as my regular plumber was unavailable and they were recommended to me. Sharon had organised Aaron to come to my home within an hour and although he was unable to resolve my problem immediately, Aaron was excellent. He did his best to arrange that my problem may well be sorted tomorrow. Top class service. Thank you. Ben Crosland

Kirsteen Hughes

Really decent guy! Came and put us a new boiler in at short notice couldn’t have been more accommodating if they tried. Awesome company will definitely recommend x

Julie woolin

Ben and his team are fantastic. We can’t praise them enough. They did a fantastic job fitting our central heating and completed a full electric re-wire which is challenging to say the least when your property is 300 years old! They were always polite, punctual and professional and I always recommend Ben to my friends and family. Keep up the good work Ben!

Jen gray

Sharon was fantastic in getting us an emergency appointment and Trev was brilliant in getting our boiler working again. Fantastic service.

Garry Alderson

I’ve had Ben and his team do a few jobs for me. They are an excellent and trustworthy team who do a really good job and clean up after themselves! I’ve also had to call two plumbers out and they arrived on time and sorted the problem out in no time. Their prices are very reasonable as well

Katie Gathercole

Had a new boiler fitted by Thompson’s gas and heating. They were punctual, friendly and did an excellent job. They were also really tidy and cleaned up when they were done. We’re really pleased with our new boiler.

Laura Watson

A fantastic, friendly service! Would highly recommend.

Nige Horsfall

Superb service tonight,absolute lifesaver HIGHLY RECOMMENDED

Simon o’halloran

Thanks for fixing toilet out pal hopefully no more problems pal

Beryl whattam

Service brilliant, could not have been better, lovely young man came in minutes. Would definitely recommend them.

Martin & Joy Guest

Just want to say a huge thank you for the service of coming out to sort out our major problem with the boiler and hot water. No one else was willing to come out as we urgently needed it sorting out. He was very kind and a pleasure to talk to and explained everything. Would defently ring again and highly recommended by us and would recommend to other people if they have problems.. 5 stars all the way.

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Reviews Archive - Thompson's Gas and Heating Services
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Address: 25 Bull Green , Halifax, West Yorkshire HX1 2RZ
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